Guide to your insurance claim

In order for us to start the repair job we require authorisation from your insurance company. Please ensure your claim forms are sent as soon as possible for this process to run smoothly and to get your vehicle back to its original state.

Even if you are not the person at fault, you still must put in a claim to your insurance company.

Here is a diagram that will help you to understand the process that is used:

Your guide to an insurance claim


Click here to download a PDF copy of this information sheet.

DID YOU KNOW: When putting in your claim to your insurance company, you can choose Quality Paint & Panel as your repairer.

We can repair vehicles all major insurance companies – AA, ALLIANZ, AMI, ASB, LUMLEY, IAG, NZI, VERO, AMP, STATE, TOWER, SIS, ANSVAR, MEDICAL, ZURICH, PROTECTA, QBE, FMG.

If you would like more information and support around insurance claims, then please contact us.